FAQ

How long does shipping take?

Orders are processed in 1–3 business days. Most US orders then arrive in about 5–10 business days. You'll get a tracking number by email as soon as your order ships.

Do you ship outside the US?

Not yet. We currently ship to US addresses only.

How much is shipping?

Any shipping cost is shown at checkout before you pay.

What is your return policy?

You can return an item within 14 days of delivery. Email us at johncp99@gmail.com with your order number and we'll walk you through it. See our Refund policy for full details.

My order hasn't arrived. What should I do?

Check the tracking link in your shipping email first. If it's been more than 15 business days since it shipped, email us and we'll make it right.

Can I change or cancel my order?

Email us as soon as possible. If it hasn't shipped yet, we'll do our best to change or cancel it.

Is checkout secure?

Yes. Checkout is handled by Shopify, and we never see or store your full card details. You can pay with major cards, PayPal, Apple Pay, Google Pay and Shop Pay.

How do I contact you?

Email johncp99@gmail.com or use our Contact page. We will get back to you as soon as we can.